At eHub Technologies, we stand behind the quality and reliability of every product we sell. This warranty policy outlines the terms and conditions under which warranty claims may be made for products purchased from our store, including but not limited to computers, printers, projectors, accessories, and storage devices.

Warranty Coverage

All products sold by eHub Technologies come with a limited manufacturer’s warranty that covers defects in materials and workmanship under normal use. The duration of the warranty varies by product and brand, and is clearly specified on the product page or packaging.

Please note:

  • Product condition at the time of purchase may influence the warranty duration. For example, refurbished or open-box items may carry shorter warranty periods than brand-new units.
  • Warranty terms are subject to the manufacturer’s guidelines and may differ across product categories.

Covered under warranty:

  • Hardware malfunctions not caused by external factors
  • Failure of components under normal usage conditions

If a product fails within the warranty period due to a covered issue, we will facilitate repair, replacement, or refund as per the manufacturer’s terms.

Warranty Claim Process

To initiate a warranty claim:

  1. Contact our support team via email or phone with your order number and product details.
  2. Provide a clear description of the issue and supporting evidence (photos, videos, or error messages).
  3. If approved, return the product to our service center or designated location for inspection.

Warranty claims are subject to verification and approval by the manufacturer or authorized service provider.

Warranty Exclusions

The warranty does not cover damage or malfunction resulting from:

  • User malpractices, including:
    • Improper installation or handling
    • Use of incompatible accessories or power sources
    • Unauthorized modifications or repairs
  • Power-related issues, such as:
    • Electrical surges or voltage fluctuations
    • Damage caused by unstable or unregulated power supply
    • Use without surge protection or voltage stabilizers
  • Liquid spills and moisture exposure, including:
    • Water damage from accidental spills
    • Condensation or humidity-related corrosion
    • Submersion in any liquid
  • Physical damage, including:
    • Cracks, dents, or broken components due to drops or impact
    • Burn marks or melted parts from overheating
  • Software-related issues, such as:
    • Operating system corruption
    • Malware infections
    • Data loss or accidental deletion

Important Notes

  • Warranty is valid only for products purchased directly from eHub Technologies.
  • Warranty does not cover consumables (e.g., printer ink, batteries) unless specified.
  • Products must be returned in their original packaging with all accessories.
  • Warranty claims may be denied if serial numbers or warranty seals are tampered with.
  • Warranty duration may be adjusted based on product condition at the time of sale.

Need Help?

For warranty support, reach out to us at:
Email: support@ehubtechnologies.com
Phone: 0716 284249

We are committed to ensuring your tech investment is protected and your experience with us is seamless.